These controversies regarding the relationships between citizenship pressure, OCBs and CCBs can be due to the ways that OCBs are measured. In the literature, OCBs have normally been described as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to detect the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4